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My Experience With Xlibris Publishing

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This was the review I left on Yelp for Xlibris on 7/10/2017. The years following my signing on with Xlibris, lots of people started leaving bad reviews. I have had a few people email me about my review to get more details before they signed on with them. Here is my review. I signed on with   Xlibris   2.5 years ago (in 2014). I paid them $3,200 to publish the SECOND   edition   of my book. When I first spoke to them in the beginning, one of their promises was that my 2nd edition could be 8.5"x11" just like my first edition. The sales rep had my 1st edition on his computer so he could see the dimensions, the publisher info, the book title, the book's topic, and how many pages it was. They called me about twice a month for the 2.5 years I was with them asking for my manuscript. Jump ahead 2.5 years and I am ready to publish my book. I called them and found out that my book had  to be  6"x9" and couldn't be the same size as my 1st edition. I went ahead and acce